Job Location: Camden

Family Peer Advocate

Reports to: Family Prevention Coordinator

Employment Status: Non-Exempt/FT

Salary Range: $25,000-$27,000

 High School Diploma and 2-4 years of related experience in human services, education, mental health/addictions field. OMH Family Peer Credential preferred.

 Have lived-experience as the parent (biological, foster, adoptive) or primary caregiver of a child/youth with a social, emotional, behavioral, mental health, or developmental disability and first-hand insight to benefit clients.

 Completion of the PEP Level 1 training is required for the FPA Provisional Credential employee is responsible for attending and receiving FPA trainings and completing application process within 12 months, must renew credentialing every two years.

 Demonstrated ability in public speaking and program delivery.

 Current and valid NYS driver’s license.

Job duties include:

 develop skills and strategies to empower and support other families

 empower family members to find their voice, acquire new skills, and learn how to plan and partner effectively on behalf of their child.

 foster effective parent-professional partnership and promote the practice of family-driven and youth-guided approaches.

 practice constructive advocacy at all tiers, modeling and mentoring families in those same skills.

 provide family peer support services in a variety of settings including independent community-based family support programs, schools, clinics, residential programs, health homes and HCBS, hospitals, and other community-based organizations.

 providing information and referral

 engaging families in services

 working with families to discern their strengths, needs, and priorities

 providing 1:1 assistance to help families connect to and participate in services

 accompanying parents to meetings to assure their voice is heard

 increasing parents’ feelings of self-efficacy

 reducing stigma and feelings of isolation

 serving as members of child and family planning teams

 helping families identify goals and track progress

 supporting families to develop ‘informal’ networks of support

 participating as the FPA in specific evidence-based treatment models

 empowering parents by increasing their knowledge and skills

 coaching in constructive self-advocacy skills

 coaching in effective parenting strategies

 initiating and supporting parent support and skills groups

 helping families learn about special education services, procedures, and rights

 helping families understand mental health diagnoses, medication, and treatment options

 facilitating effective family-provider partnerships

Family Support Navigator – Camden Office

Job Title: Family Support Navigation
Reports To: Director of Family Support Navigation
Employment Status: Non-Exempt

Job Summary

Responsible for the delivery of the Family Support Navigation Services throughout Oneida County and particularly Camden. Will assist families struggling with addiction issues to navigate barriers and connect to services.


Program Services:

  • Develop and facilitate the delivery of high-quality, results-oriented program.
  • Assist families in connecting with Managed Care Organizations; treatment facilities; hospitals; community organizations; and support groups.
  • Prepare reports and program outcomes, evaluate results, and strategically plan for future.
  • Work with other staff members to ensure a holistic and integrated approach to mission-focused, family support program delivery.
  • Collect service delivery data, review reports and program outcomes, evaluate results, and strategically plan for future.

Public Relations and Recruitment:

  • Foster the development and implementation of media marketing around all events and programs in support of family.
  • Coordinate an agency presence and voice on community committees, events, and coalitions.

CFLR, Inc. Culture:

  • Nurture the expectation of high-quality delivery.
  • Work with staff and volunteers in achieving the goals and objectives outlined by the organization’s Strategic Plan.
  • Demonstrate sensitivity to, and respect for, the diverse cultural backgrounds and practices of volunteers, consumers, and staff.
  • Foster and promote the CFLR, Inc. Values.
  • Seek out and foster collaborative relationships with community agencies, community members and businesses.

Qualifications & Preferred Skills:

  • Bachelor’s Degree in Human Services with a CASAC and 5 years’ experience; Master’s Degree in Human Services related field.
  • Experience with mental health and substance abuse services, and volunteer management. Strong leadership skills and experience.