Job Location: Camden

Family Support Navigator – Camden Office

Job Title: Family Support Navigation
Reports To: Director of Family Support Navigation
Employment Status: Non-Exempt

Job Summary

Responsible for the delivery of the Family Support Navigation Services throughout Oneida County. Will assist families struggling with addiction issues to navigate barriers and connect to services.


Program Services:

  • Develop and facilitate the delivery of high-quality, results-oriented program.
  • Assist families in connecting with Managed Care Organizations; treatment facilities; hospitals; community organizations; and support groups.
  • Prepare reports and program outcomes, evaluate results, and strategically plan for future.
  • Work with other staff members to ensure a holistic and integrated approach to mission-focused, family support program delivery.
  • Collect service delivery data, review reports and program outcomes, evaluate results, and strategically plan for future.

Public Relations and Recruitment:

  • Foster the development and implementation of media marketing around all events and programs in support of family.
  • Coordinate an agency presence and voice on community committees, events, and coalitions.

CFLR, Inc. Culture:

  • Nurture the expectation of high-quality delivery.
  • Work with staff and volunteers in achieving the goals and objectives outlined by the organization’s Strategic Plan.
  • Demonstrate sensitivity to, and respect for, the diverse cultural backgrounds and practices of volunteers, consumers, and staff.
  • Foster and promote the CFLR, Inc. Values.
  • Seek out and foster collaborative relationships with community agencies, community members and businesses.

Qualifications & Preferred Skills:

  • Bachelor’s Degree in Human Services with a CASAC and 5 years’ experience; Master’s Degree in Human Services related field.
  • Experience with mental health and substance abuse services, and volunteer management. Strong leadership skills and experience.

Clinical Counselor – Camden Office

Job Title: Counselor, Mobile – Camden/Oneida County area
Reports To: Director, EAP/Clinical
Employment Status: Part Time

Job Summary
Counselor will be expected to be a member of the Camden interdisciplinary team, and to have flexibility to provide in-person service at the Camden satellite and on occasion, Rome office locations as needed. Under the supervision of the Director of EAP/Clinical Services, counselor will provide specialized counseling services to identified families in the community and in the home. Counselor will receive intakes through referrals from identified sources. Family/group traumainformed assessments and intensive solution-focused individual/family counseling will be provided by counselor. Counselor will assist with making longer-term referrals for families. The work is client-centered with services provided in a flexible hybrid format that includes some face to face counseling and tele counseling supports as needed. Specialized clinical supervision is provided at no cost for individuals seeking licensure, such as those seeking licensure for Master Social Worker (LMSW), Marriage and Family Therapist (LMFT), and Licensed Mental Health Counselor (LMHC).


  • Travel to client meeting sites in the community, including home visits.
  • Works with clients; develops service plan with client by establishing presenting problem and an action plan to address it.
  • Works with client to carry out plan using in-house services, or makes appropriate referral and provides follow up.
  • Obtains services for unmet client needs by initiating referrals to community resources.
  • Coordinates client care with referral providers and agencies.
  • Fulfills the special requirements identified by the supervisors as it relates to work sites, number of evening hours worked, special funding source requirements, and productivity goals.
  • Maintains relationships with other providers and partners.
  • Contributes to team effort by performing other duties as assigned or those duties requested.
  • Maintains accurate client records and statistics.
  • Maintains confidentiality of all clients.
  • Abides by NASW Code of Ethics.
  • Maintains and promotes positive work environment.

Qualifications & Preferred Skills

  • Required: Master’s degree in social work, mental health counseling, or marriage and family therapy from an accredited institution and minimum one year of study or work experience serving families with trauma or trauma studies. Must be on a demonstrated track to obtain licensure as a professional goal. Preferred: licensure in the above.
  • Professional social work and/or family systems study or experience.
  • A commitment to human services as a profession.
  • An understanding of and commitment to the ethical duties of social work.
  • Sensitivity and responsiveness to cultural diversity.
  • Current & valid NYS drivers’ license.