Program Assistant – Utica

Posted 2 months ago

Reports to:  Office Systems Manager/CEO
Employment status:  Non-Exempt/Part Time


  • High school diploma or the equivalent. May also possess a vocational certificate/diploma in Business and Office Administration.
  • Understanding of confidentiality / HIPPA.
  • General computer skills, experience involving contact with the public.
  • Very good Communication Skills
  • Current and valid New York State driver’s license

Job Responsibilities:

  • Greet counseling clients and assist them in preparing the necessary paperwork for the counselor.
  • Keep a backup supply of client EAP/Counseling folders.
  • Assist with filing of EAP and other Counseling folders.
  • Maintains/updates Clinical and EAP staff calendars.
  • EAP and Clinical Program data entry.
  • Answer phones and make appointments as needed, record payments.
  • Assist with preparation of Agency Trainings and Event.
  • Assist with maintenance of agency mailing list.
  • Assist with flyer, newsletter development.
  • Monitors, and orders office supplies. Maintains office machines, including fax machine, copier, and printer.
  • Maintains the waiting room area, and personal workspace.
  • Check in and distribute incoming mail, record deposits. Weigh and stamp outgoing mail.
  • Run reports/type billing forms for Finance Department.
  • Do other office filing, copying, and other tasks as requested by the Office Systems Manager or the Chief Executive Officer.
  • Ensure satellite offices receive necessary documents, and that necessary documents are received back when needed.
  • Intake services and scheduling of first appointments to appropriate counselor.
  • Serve as back-up to other Program Assistants.
  • Contributes to team effort by performing other duties.
  • Promote a positive workplace environment.

Apply Online

General Information

A valid phone number is required.
A valid email address is required.