Welcome to the Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is a coordinated program offered by the Center for Family Life and Recovery, Inc. and is a short-term referral assessment referral counseling service that is voluntary and confidential.  At times, personal and work-related issues may be difficult to handle.  Small problems can grow into larger ones, and it may be unclear what to do.  However, guidance from a trained professional can make all the difference.  CFLR, Inc.’s EAP is Central New York’s leader in the provision of EAP services.

CFLR’s Employee Assistance Program (EAP) Services

  • Short term assessment referral counseling services
  • Crisis intervention for those that have experienced traumatic events
  • Crisis intervention for workplace trauma
  • Change management interventions to assist employees in resolving work-related problems due to organizational restructuring
  • Screenings for stress, family, alcohol/substance abuse/addictions, depression, anxiety and other issues
  • Supervisor Trainings
  • Employee Wellness Trainings

Employee Assistance Programs (EAPs) are employee benefit programs offered by employers.  EAPs are intended to help employees deal with personal and professional problems of all kinds that might adversely impact their work performance, health and wellness. EAPs generally include short-term counseling and referral services for both employees and their household members.  EAPs can also offer employers both Critical Stress Debriefing (CISD), on-site counseling for traumatic events and a variety of workplace wellness related trainings.  If you are unsure if these services are available to you, please check with your companies’ Human Resource Office before calling CFLR.

For additional information, please contact (315) 733-1726 or nationwide at 1-800-729-6822.  You will also find more information in the EAP Training Catalog.


Your Employee Assistance Program (EAP) includes short-term counseling, consultation and training services.  Assistance with life issues and problems that impede productivity at work and/or at home.


When There's Help There's Hope